Read this page once and you can move money out of your qqapk account without guessing. You will know what to check before you tap withdraw, which photos are accepted for identity checks, how long the cash actually takes to reach bKash or your bank, and what to do on the day a request comes back held.
- 18+
- SSL Encryption
- 24/7 Live Chat
- bKash · Nagad · Upay
18+ · Play Responsibly
What You Need Before Your First Cash Out
Three things decide whether a withdrawal leaves the building: your account is verified, any bonus wagering is finished, and the amount you ask for is at least ৳1,300. Get those right and the request usually moves the same evening. Get one wrong and it stops at the first checkpoint, before any money is sent.
The daily ceiling depends on your tier. A new account starts on Classic, which allows ৳220,000 per day. Play more and the ceiling rises: Plus gives ৳410,000, Prime ৳760,000, Elite ৳1,400,000 and Signature ৳2,600,000. Level details sit on the bonus and VIP page.
Bonuses are the part most players forget. A 225% welcome bonus up to ৳28,000 has to be turned over 11 times before that money can be withdrawn. The wallet shows your remaining wagering, so look there before you request anything.
| Point | Figure |
|---|---|
| Minimum deposit | ৳300 |
| Minimum withdrawal | ৳1,300 |
| Daily withdrawal limit (Classic) | ৳220,000 |
| Deposit to balance | 1 minute |
| Withdrawal to wallet or bank | 18 minutes |
| First withdrawal on a verified account | Up to 1 hour |
| Bonus wagering | 11× |
| KYC review | Up to 24 hours |
Which Documents Count as Proof
qqapk accepts three documents: a National ID card, a passport or a driving licence. One is enough. Nothing else is needed, and a utility bill will not move the review forward. The name and date of birth on the document must match the details you typed when you registered.
Verification is required before your first withdrawal, not before your first deposit. So you can open an account, deposit ৳300 and play without sending any paperwork. The ID check becomes your job on the day you want money out, and leaving it until then adds up to 24 hours to the wait.
| Document | What has to be visible | Common rejection |
|---|---|---|
| National ID card (NID) | Front and back, photo, ID number, all four corners | Flash glare across the laminated side |
| Passport | Photo page and the two machine-readable lines | Expired passport |
| Driving licence | Photo, licence number, issue date | Cropped edges, number covered by a finger |
The reviewer checks that the face matches the account holder and that the name spelling is identical. A middle name in a different order is enough to fail the check, so compare both documents against your profile before uploading.
Uploading Your Documents Without a Rejection
- Open your profile and choose verification You will find the identity section inside account settings, on the website and in the app.
- Pick the document you actually hold Select NID, passport or licence. Do not mix two documents in one submission.
- Photograph both sides in daylight Lay the card flat on a plain surface, stand near a window, and keep the phone directly above it.
- Check the corners before you send Zoom in to 100%. If you cannot read the ID number on your own screen, a reviewer cannot either.
- Submit and stay reachable The review takes up to 24 hours. Live chat is open 24/7 if the status has not changed.
- Full document in frame, no cropped edges
- Colour photo, sharp, no shadows across the text
- Original file from the camera roll, not a screenshot
- Nothing covering the number or the photo panel
- Name spelling identical to your qqapk profile
How a Cash Out Request Moves Through the System
The request itself takes less than a minute. What happens after you confirm is where the real timings live, so here is the route your money takes from balance to wallet.
-
1
Check the wallet
Confirm your balance and finished wagering. Any open bonus turns the request into a review case.
-
2
Enter the amount
Anything from ৳1,300 up to your tier ceiling. Requests above the daily cap are split or held.
-
3
Choose the destination
Use a bKash, Nagad, Rocket or Upay number in your own name, or your bank account details.
-
4
Confirm the request
One tap sends it to the queue. You will see a pending status until the payment is released.
-
5
Wait for the drop
Usually 18 minutes. A first withdrawal on a new account can take up to 1 hour.
Where the Money Lands: bKash, Nagad and Bank
Five destinations are supported for both directions. Deposits reach the balance in about 1 minute, which is why a match that starts in ten minutes is still playable. Withdrawals normally land in 18 minutes, counted from the moment you confirm.
- bKashDeposit 1 min · Withdraw 18 min
- NagadDeposit 1 min · Withdraw 18 min
- RocketDeposit 1 min · Withdraw 18 min
- UpayDeposit 1 min · Withdraw 18 min
- Bank TransferDeposit 1 min · Withdraw 18 min
The destination account must belong to you. A bKash number registered in a cousin's name or a shopkeeper's name will be refused, even when the money came from that same number. If you deposit from one wallet and withdraw to another, expect a question from live chat before the payment is released. The simplest habit is to keep one number for both.
Why a Request Gets Held, and What Fixes It
A held request is not a lost request. In almost every case the money is sitting in your balance while one item is being checked. Find your row in the table, fix that item, and send the request again.
| Reason | What you will see | What to do |
|---|---|---|
| Name mismatch | Profile spelling differs from the ID | Message live chat with the correct spelling and a fresh photo |
| Bonus still running | Wagering progress below 100% | Finish the 11× turnover or ask chat to remove the bonus |
| Verification pending | Documents show "in review" | Wait for the 24-hour window to close, then ask for a status check |
| Above the daily cap | Amount is larger than your tier limit | Split the amount across two days or move up a VIP tier |
| Wallet in another name | Destination does not match the account holder | Withdraw to your own bKash, Nagad, Rocket, Upay or bank account |
One more pattern worth knowing: a brand new account that deposits and immediately requests a withdrawal of the full amount tends to get a routine check. Play a session, keep the deposit for a while, and the first payout clears without extra questions.
Who Sees Your NID Photo
Your ID photo travels one way: from your phone to the verification queue. Only the compliance team that checks identity documents can open the file. It is not shown to other players, not posted anywhere, and never attached to a public profile.
Uploads are encrypted in transit, which is the same protection that covers your login and your payment details. If a submission is declined, send a new, sharper photo rather than the same blurry file; repeated copies of one bad image only slow the review down.
The document is used to confirm who you are and to keep one account per person. Nothing more. Full details of how records are stored and how long they are kept sit in our privacy policy and on the responsible gaming page.
Late Match Night: Choosing When to Request
A cricket chase that ends at midnight is the busiest hour for cash outs. The queue is open around the clock and the payout time is unchanged, but a request sent at 00:40 still needs the 18 minutes to run. If you need the money for a morning bus, send it the night before, not at breakfast.
The first withdrawal is the slow one. Budget up to 1 hour while the account is being looked at properly. Every request after that follows the standard 18-minute path, and the amount lands straight into the wallet that matches your profile.
Keep the app installed, or the browser tab open, until the status switches from pending to paid. The confirmation you need, including the reference for the payout, appears on that screen and nowhere else.
Before You Tap Withdraw: Quick Answers
How long does the first withdrawal take?
Can I withdraw while a bonus is still active?
What is the smallest amount I can take out?
Do I need to verify before depositing?
My name has a middle name the ID does not show. Is that a problem?
Can I send the money to a friend's bKash number?
Does withdrawing from the app change the timing?
Is there a limit on how much I can take out in a day?
Set Up the Account, Then Cash Out
Verification and payouts are both inside the account, so the fastest route to your first withdrawal is a registration done properly: your real name, your own mobile number, and a password you will remember. After that, one photo of your NID and a ৳1,300 request are all that stand between the balance and your wallet.
Already have an account but cannot get past the password screen? Use the qqapk login page to reset it, then come back here for the withdraw steps.